Return & Refund Policy

Welcome to Master Super Store. Customer satisfaction is very important to us. Please read our Return & Refund Policy carefully before placing an order.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

• The item must be unused, unworn, and in its original packaging.
• The product must be in the same condition as received.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Used or damaged products caused by the customer
• Items without original packaging
• Sale or discounted items (unless damaged or defective)

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved:

• Refunds will be processed within 5–7 business days.
• The refund will be issued through the original payment method or bank transfer, depending on the payment type.

Exchange Policy

We only replace items if they are defective, damaged, or incorrect. If you received the wrong product, please contact us within 48 hours of delivery.

Order Cancellation

Orders can only be canceled before shipment. Once the order has been dispatched, cancellation requests may not be accepted.

Shipping Costs

• Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
• Original shipping charges are non-refundable.

Damaged or Incorrect Products

If you receive a damaged, defective, or wrong item, please contact us immediately with clear photos of the product and packaging for quick assistance.

Contact Us

If you have any questions regarding returns or refunds, please contact us through our website:

Website: www.mastersuperstore.shop

Email: mastersuperstore@gmail.com

Thank you for shopping with Master Super Store.